Bosley – Hair Restoration & Transplant – Boca Raton

The entire staff and the doctor were very helpful in explaining my treatment options, including the risks and benefits of each. Everyone was kind, professional, and knowledgeable. It was a pleasant experience from my initial introduction to the practice through the day of the post-op procedures. I highly recommend this company to everyone I know.

Absolutely Wonderful Experience. Everyone was so nice and understanding, and knowledgeable during the procedure. I have long hair in a pony tail and they completed the procedure, and no one can tell. The days after the nurse's station were there to answer all my questions. I live in New England, it was worth the trip. Great JOB by all.

My experience was good however I was not told that I would be bleeding continuously for several hours. For several hours I had blood dripping off my head and onto my face and in my ears and in my eyes. The nurses never wiped off the blood even after I commented on it. I had to continuously ask for paper towels bc there was blood everywhere dripping from my head. They expected to leave it initially. It wasn’t until I kept speaking up that they wiped the blood out of ears and eyes. It was nonstop bleeding for hours and then days later I had blood on my furniture. Their service was very professional and kind. I just wasn’t expecting to that degree.

The staff, office manager, and Dr Burgos were very kind. I felt like I was in good hands. Glad I ended up in the Boca Raton office. I was a bit nervous but they made me feel at ease.

This was one of the most unprofessional and disappointing experiences I’ve ever had at a medical office.

We had an appointment scheduled for 3:30 PM (confirmed by phone earlier that day at 2:00 PM). We even arrived at 3:20 PM to allow time for paperwork. By 3:50 PM, after sitting in the waiting room, someone casually told us the doctor was “busy with a video appointment” and needed 10 more minutes. Ten minutes turned into twenty, then thirty, and after an entire hour of waiting, the staff had the nerve to pressure us into rescheduling.

No apology, no accommodation, no respect for the fact that we made the effort to be on time. The message was clear: online patients take priority, and those who show up in person don’t matter. The doctor apparently can’t end a video call when time is up, and offer another time for the video later, but instead pushes back everyone else’s schedule indefinitely.

This was my husband’s birthday, and instead of being seen on time, we were left waiting with zero communication and no solution offered. Extremely poor management, no respect for patients’ time, and no sense of responsibility.

If you value your time and expect basic professionalism, look elsewhere.