International Hair Institute

This review is regarding their former management under Dr. Carlos Puig. I had my consultation with David and expressed my concern about wanting to lower my hairline. I did not want an unnatural hairline, but my corners were receding. David quoted me only 2,000 grafts, even though I actually needed 4K+.

On the day of the procedure, I met Dr. Puig, who had a poor attitude and did not perform the surgery himself; he had his technicians do it. Later, I realized that the price and the work were not worth it. Most of the grafts were placed at the hairline and were not properly spread out. I should have received more grafts. I would have been better off flying to Turkey for the procedure.

Now I need another procedure because there are light spots on the top of my head from areas that did not get any crafts even through I expressed my concerns on the day of the operation. I don’t know how the new management operates, but Dr. Puig was uninvolved he just marks your hair with a white pencil and exhibits a bad attitude. My procedure was in 2021

"Worth Every Mile! Exceptional Hair Transplant Experience

I specifically flew from Atlanta to Chicago based on a trusted friend's recommendation, and I'm so glad I did! From the initial consultation to the post-procedure care, Doctor and the entire team demonstrated professionalism, expertise, and genuine care. The staff made me feel comfortable throughout the process, answering all my questions patiently.

Now at my 1-week post-op mark, I'm already thrilled with the early results and healing progress. The clinic followed up diligently to check on my recovery, showing they truly care beyond the procedure itself.

While it's still early, the precision of the work and natural hairline design have me confident this journey was worth crossing state lines for. If you're considering hair restoration, don't hesitate - this team makes the experience seamless and rewarding.

I was very nervous before coming and when I first arrived, but before leaving I was so happy, relaxed and greatful! The staff was incredibly helpful and professional. They paid attention to detail and were very observant and diligent during the entire process. They were so genuinely caring, I felt I was in really good hands. I'm really excited to see the progress of my beard growth. I would absolutely reccomend IHI to anyone looking for hair transplant services! The experience was impeccable.

IF YOU VALUE YOUR MONEY DO NOT GO HERE

I received a FUE transplant in 2022 for 1500 grafs. During my consultation I informed the doctor of my concerns about thinning hair and ask for a quote for more grafs. He assured me that 1500 would b more than enough. Staff was friendly and made me feel comfortable. Post operation 2 plus years later and I feel like I was conned out of 6k. My problem thinning area is still extremely thin and doesn’t even look like I had the procedure done. I have to keep my hair cut very low because as soon as it grows just a smidge you can see how poor of a job was done on my surgery. I have reached out multiple times and to my surprise not one response back. SMH if you want to spend 6k on a bad hair transplant , I advise you to go here, this is a great place to give 6k and not receive the quality of service you were promised. I am very disappointed and am in talks with the BBB right now because this is a scam

Former staff and doctor gave the utmost care and communication following procedure in February 2024.

Since new doctor and staff took over, however, I’ve not been able to contact them about prescription renewal for two essential post opp meds, now going 4 months without the scripts they prescribed. On the one occasion I got someone on the phone, the promised script renewal that same day - that was a month ago, and have gone dark since. To say I’ve left 25 voicemails would be an understatement. All unreturned.

If you are not a current patient, you will be forgotten about as a relic of the past doctor and staff. Do not go here if you want any level of post op care and communication. You will not be taken care of.